Job Description

• Responsible to sale repair/aftersales services for wide range of Bosch's Product Portfolio (Mobility, Building Technologies-Security Systems and Power Tools).
• Establishes and maintains effective customer relationships, understand customer needs, and provides customer centric solutions.
• Initiation of customer specific projects and price offering to customers.
• Investigating potential businesses, identifying potential clients, and making the first contact
• Driving and analyzing electronic service processes to define improvement areas and activities as well as leading software development activities of digital solutions.
• Ensures successful daily running operations of Electronic Service workshop (planning of spare parts, tracking of exchange products, deliveries to customer on time, supporting the custom clearance operations)
• Leading and tracking major projects and KPIs within the Electronic Service organization to achieve strategic goals.
• Prioritizing and managing multiple process improvements and projects simultaneously
• Key technical contact person for both customers and Bosch's other global service centers/locations. 

Qualifications

• Engineering Bachelor's degree from a reputable university (preferably Electric and Electronic Engineering, Mechatronics Engineering, Mechanical Engineering)
• Excellent command of written and spoken Turkish and English Language. German ability is a plus.
• Well-developed communication as well as presentation skills, advanced MS office and analytical skills.
• Excellent customer-orientation skills and Excellent team worker
• Eager to learn, high self-learning, multi-task management skills